FAQ’s
Q: What is a Big Cash Advance Payday Loan?
A BCA Payday Loan provides you with an unsecured, short-term cash advance until your next payday. Customers use this type of loan to cover small, unexpected expenses while avoiding costly bounced-check fees and late payment penalties. Plus, you can apply for a payday loan online and have it electronically deposited to your checking account.
Q: Is my transaction confidential?
A: Absolutely. We respect our customers’ desire for privacy in managing their personal financial matters. Every Big Cash Advance payday loan transaction is totally confidential, and your personal information will be treated discreetly with the utmost in security and privacy. In addition, our site uses a variety of security measures to maintain the safety of your personal information. All sensitive information transmitted between your browser and our website uses 128 bit Secure Socket Layer (SSL) encryption technology.
Q: How is my loan amount determined?
A: Within the allowed range, you qualify for a particular loan amount based on your current income. Sometimes you may not be able to get as much as you’d like, but a payday loan should be part of a short-term financial solution. State law generally regulates the maximum loan amount available.
Q: If getting a payday loan is such an easy process, why is there so much information in the Customer Agreement?
A: The Agreement you read and sign prior to receiving a payday loan is a contract that complies with all applicable state or federal disclosure requirements. It fully outlines the terms of the payday loan transaction, including the cost of the service fee both as a dollar amount and as an annual percentage rate (APR).
Q: How soon do I have to pay back the loan?
Big Cash Advance payday loans are generally repaid back when you receive your next paycheck. The standard time for loan repayment is usually no less than three days and no longer than seventeen days. You may also pay back your loan at anytime without any prepayment penalties.
Q: How often do most people use this service?
A: First, understand that there are thousands of people who use a service such as ours. Financial hardship is a reality of life. But, a Big Cash Advance payday loan is a short-term solution to an immediate need, and is not intended for repeated use from payday to payday. A payday loan is NOT a long-term solution for ongoing financial issues. You should realize that repeated or frequent use can create a serious financial hardship for you.
If you need help with debt management, call the National Foundation for Credit Counseling at 1-800-388-2227. NFCC is a national network of nonprofit Financial Care Centers™, dedicated to helping people learn how to better budget their money and use credit wisely.
Q: How are Big Cash Advance fees established?
A: Our fees are very competitive and in compliance with applicable state or federal law. In fact, they are usually the lowest rates available.
Q: Can I renew or roll over my advance by just paying the fee again on my due date?
A: Some state laws allow rollovers, while most do not. Even where rollovers are permitted, CFSA member companies limit rollovers to four or the state limit, whichever is less. Additionally, some financial institutions do not allow any rollovers, regardless of state law provisions. The limiting of rollovers, where permitted, is a consumer protection designed to ensure responsible, short-term use of the service.
Q: If my account becomes past due, what will happen? Will I face criminal prosecution?
A: No. As a result of a customer’s check being returned unpaid, we do not pursue criminal actions. This is in accordance with the CFSA’s Best Practices. We are committed to collecting past due accounts in a lawful manner. We may charge a returned check charge if permitted by applicable law. You will be responsible for full payment of your account, including the returned check charge. If necessary, your account may be turned over to a collection agency or we may seek civil remedies.
Q: What if I have bad credit, NSF’s, charge-offs or a bankruptcy?
No need to worry, we work with people everyday who face these unfortunate issues. Big Cash Advance does not obtain a credit report to qualify you for a cash advance payday loan.
Q: What about collateral to receive a loan?
No need to have any “collateral” in the traditional sense. Your job and your paycheck serve as your collateral.
Q: Do I need direct deposit?
Yes, we can only process your loan if your paycheck is direct deposited. This process provides the utmost in security and safety. In the future, there may be other deposit means, but currently this is a requirement.